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员工生产力

2023 年后联络中心的 9 项必备技能

培训使您的客服代表具备处理复杂客户查询、适应新技术并持续提供卓越客户服务所需的必要技能。

智能呼叫路由释放业务增长潜能

跟随CINNOX一同展开智能呼叫路由的旅程,深入了解其中的内部机制和精髓。

实现与客户的动态、智慧沟通

客户的需求与期望在不断变化,且随着社交媒体的广泛应用,客户接触点变得越来越分散。企业需要在多个渠道与客户进行有效的交互,并找到独特的方式来吸引并保留客户。

如何统一客户身份以赢得全渠道游戏

无论顾客使用哪个渠道与企业联系,如果您能够即时识别顾客,那将是多么令人印象深刻。事实上,您是可以做到的。

推出CINNOX Chrome扩充功能,优化您在网络上的通信

CINNOX Chrome扩充功能 是一款功能强大的工具,旨在增强您的沟通流程并提高您的工作效率。

提高客户满意度和忠诚度的顶级建议:优化CSAT和NPS

不要让恐惧或怀疑阻碍您,拥抱成长和全球成功的机会!探索可行的步骤,提高全球转化率。

CX Blueprint for
E-commerce Success

Let’s face the fact. Today, starting a business is easier than answering ‘where do you see yourself...
Omnichannel Customer Engagement
E-commerce and Retail
cloud communications

Why You Need an All-Seeing, All-Knowing Experience Platform

Let’s face the fact. Today, starting a business is easier than answering ‘where do you see yourself...
Omnichannel Customer Engagement
E-commerce and Retail
cloud communications

CX Blueprint for
E-commerce Success

Let’s face the fact. Today, starting a business is easier than answering ‘where do you see yourself...
Omnichannel Customer Engagement
E-commerce and Retail
cloud communications