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云通讯

如何提升客户支持团队的表现

五大实用策略助您优化客户服务,包括设定目标、自动化流程、简化操作、培养学习文化,以及运用数据驱动决策,全面提升客户满意度及企业价值。

为什么员工体验(EX)对电子商务企业如此重要

我们相信优先考虑员工体验(EX)以提高电商业务的客户体验(CX)。关注员工体验,为员工提供合适的工具和团队协作机会,赋予预见能力,并利用数据驱动业务。

利用虚拟号码在WhatsApp Business上扩展您的业务

在全球最受欢迎的通讯应用WhatsApp上,利用虚拟电话号码扩展业务。通过结合统一通信平台,实现多渠道协同,提高客户体验和团队合作。

CX Blueprint for
E-commerce Success

Let’s face the fact. Today, starting a business is easier than answering ‘where do you see yourself...
Omnichannel Customer Engagement
E-commerce and Retail
cloud communications

Why You Need an All-Seeing, All-Knowing Experience Platform

Let’s face the fact. Today, starting a business is easier than answering ‘where do you see yourself...
Omnichannel Customer Engagement
E-commerce and Retail
cloud communications

CX Blueprint for
E-commerce Success

Let’s face the fact. Today, starting a business is easier than answering ‘where do you see yourself...
Omnichannel Customer Engagement
E-commerce and Retail
cloud communications